How to install ZenMate VPN on Windows
It can be used to encrypt traffic and clock the IP of a user by routing the IP it through the country of their choice to provide access to web pages and other content that is usually banned in that country. How Does Zenmate Work? This tunnel prevents hackers and governments from spying on the web browsing activities as well as viewing their downloads, credit card information and anything else that they send over the network. Is Zenmate Free? A limited version of the software is available to download and use free of charge.
ZenMate VPN Free
It was downloaded and opened within 10 seconds. Then, my astonishment turned to frustration very quickly. That blank white screen was all I got. If I moved the mouse over where login fields should be I got a cursor, so this was clearly just an issue with the program. I minimized the window and opened it back up.
The blank white screen turned into a blank black screen. I stopped banging my head on my desk, took an ibuprofen, and reached out to their customer support department, receiving the following email the next day: I had already sent them the two screenshots with my ticket submission, so it seems like my initial request for help was barely read. If I were a consumer and not a reviewer, I would have uninstalled their program immediately and moved on with my life.
Instead, since I love my job, I answered their questions and sent them the screenshots for a second time. Still no response. I was very impressed by how much their system has changed since I first tried to use it in early summer First, you click on the support link at the top of the page. I asked about their torrenting services, and whether or not the TOR service works on their network.
My request was sent through at around 2: I was dismayed to find that I received no automatic email confirming that my question was received. This is usually a good service as it gives a consumer peace of mind knowing that someone has received their query and will be in contact.
Instead, I was left scratching my head and wondering when or if I would receive any response. I asked if their service allows TOR and torrenting. They answered questions related to torrenting service but they never directly addressed my initial query. I know from my own research that they allow P2P services with their paid plan.
Instead, they pushed their premium service on me without ever acknowledging the initial question. Like most free services, the free option is quite limited. It encrypts the data passing through the browser, but not through other services on your computer.
Otherwise, you gotta pay. The Premium package comes with the full desktop VPN client for Windows or Mac, the fastest speeds, the use of almost servers in 31 countries, Malware blocking, and tracking protection. The Ultimate Package includes everything you get with the premium, plus a streaming guarantee.
All paid plans come with a day money back guarantee, which is great. I love to see companies standing behind the performance of their product. As far as payment options go, you have a few choices. No cryptocurrency, unfortunately. Do We Recommend ZenMate?
No, we do not. Protocols and encryption are decent. I was happy to see their embrace of OpenVPN, effectively bringing the service to multiple platforms. Definitely a positive step in the right direction!
The leaks we found were worrisome. That solidified my recommendation. Had the customer service team actually walked me through the issue I was having, I would have been more forgiving. But they clearly only skimmed my questions and offered the most basic non-personalized responses they could muster. It missed our bottom 10 by two slots. Add your own ZenMate review To keep up the quality content on our website, we only accept user reviews that provide valuable information for our visitors.
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Not good for the cost. Also the protection is poor. I have suggested that I call a human and talk through the issues, the response is; “technical support team” are working on the issue. I am not a computer geek but ZenMate do its job for windows as well as for android. I just renewed a 2 years ultimate subscription for a very attractive price.
Due to some glitch I was unable to activate my subscription, open a ticket with support and the next day I received a nice mail telling me that my subscription was activated. So personally I rate the support 5 stars. I am truly sorry that you had problems with the Windows client.
We would love to work with you on trying to find the fault. Normally Windows, although problematic at times, works perfectly. Almost all of our Windows users are happy, but yes, we do have the occasional problem.
We work hard on trying to clear every fault and our Windows development team will see if they can replicate this problem. With regards to some of your comments Therefore, yes, our support team has a batch of macros where they can add answers that are pre-written.
If they had to write out the answers for every user, we would need to quadruple the team size and increase prices. Yes, we do record your IP Address. However, this is not a risk for our customers. As with any business, we like to measure the performance of our website, and this includes our dashboard where most of the service control is. As such, we use standard tools like GA to monitor this.
At no time is your IP Address attached to your user account, and as we do not record any usage information, the best we can say is “yes, this email address has an account. Yes, this IP Address did visit our site.
No, I cannot tell you if that is the same person. No, I cannot tell you if they ever actually used our service. However, we also note that P2P networking is not illegal in most countries. Personally, Linux distribution via P2P is a legitimate use of the technology and they is how I get most of my distributions. As such, P2P systems do work through us, as long as you use the desktop client and not the browser client.
I hope that clears up those issues. If not, please feel free to email me and I would be happy to answer any further questions. Kind regards.
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It was downloaded and opened within 10 seconds. Then, my astonishment turned to frustration very quickly. That blank white screen was all I got. If I moved the mouse over where login fields should be I got a cursor, so this was clearly just an issue with the program. I minimized the window and opened it back up. The blank white screen turned into a blank black screen.
VIDEO: Zenmate Review
ZenMate VPN – the essential cyber security solution for all of your devices. Encrypt your connection, access private proxy servers, and unblock your favorite . ZenMate’s free browser-based service is useful but inconsistent speeds make it hard to recommend the paid products. ZenMate offers both a free and paid VPN service. Our ZenMate VPN review will primarily focus on their paid service. They market their premium service using.