Solved: Must contact Avast antivirus people, make sure they don’t reinstall Avast.
Quote from: I entered my credit card information together with my email adress. At this point I should mention I did not receive an email confirming my order. I then tried deactivating the auto renewal cancellation.
Is it safe to use Avast Cleanup Premium?
Quote from: I entered my credit card information together with my email adress. At this point I should mention I did not receive an email confirming my order. I then tried deactivating the auto renewal cancellation. I opened Cleanup Premium, went to Subscription then clicked on the View my account link. See attached image Cleanuppremium1. No way to remember my password so I clicked the “Can’t access your account?
First surprise: I got an error message telling me my email adress is not registered. This is the same email adress I used to process the payment to Cleanup Premium. I should mention that I did have an avast account since I have previously received emails from Avast. I then went to the support page about deactivation which tells me to go this website: Since I did not receive an order confirmation I went with the second option of using my email adress and 4 last digit of my credit card number.
Second suprise: I get an error message telling me the information I entered is incorrect. So at this point I have no way to connect to an account, and no way to track my order.
But I certainly did give my credit card information for the free trial, that was not an issue for Avast apparently. I decided to create an Avast account with my email adress thinking maybe this would work. Well it doesn’t. It says in my account that I have no licenses registered or anything. So now, I have a useless avast account that doesn’t allow me to deactivate the auto renewal. I would strongly appreciate some help to deactivate the auto renewal of Cleanup Premium.
This is outrageous that I was able to place a purchase without an account in the first place. Or without Avast checking any account information. And it is outrageous and shady business practice for the deactivation to be impossible by myself, in my case.
Regards I have this exact same problem, which I only realised when my old laptop stopped working and I intended on activating my subscription on my new one. I find this outrageous and have no idea how to solve this, some assistance would be much appreciated as I have less than a month left on this free trial and I refuse to be charged.
Requesting a Cancellation and Refund from Us
How to cancel Avast 60 day trial? It is important to simply cancel the avast auto-renewal so that you can eliminate the auto debit and check for the other antivirus and other plans too. Here you can completely learn about hot to cancel the Auto avast renewal in avast and even apply and get the refund if you have been auto debited. How to cancel Avast Subscription There are basically three major ways by which you can easily and anytime cancel the avast auto-renewal subscription. You can do it yourself within 5 minutes sing avast account following the below-listed steps.
VIDEO: Avast Premier License Key and Avast Cleanup Tool Key 2018
I had Avast Internet Security for about 3 years. Recently, I had a Log in to your online account and cancel the automatic renewal. Then get in. I haven”t added any new apps, but I did run Avast Cleanup Premium. I ran ” restore” last night. This morning I uninstalled Google Chrome and. Hello, I decided to try the 60 days free trial for Cleanup Premium today. I entered my credit card information together with my email adress.